Task and Front Office Career Path

Hotels Property considers the following traits important for the successful performance of front office work.
1. Profesional Demeanor
a. Report to wrok on time
b. Has a positife attitude toward the job and the hotel
c. Recognize positives and negative aspects of the job
d. Posseses maturity in judgment
e. Appears businesslike
f. Maintains control and composure in difficult situations

2. Congenial Nature
a. Smile readily
b. Exhibits cordial and Pleasant Behavior

3. Helpful Attitude
a. Is sensitive to the guest neds
b. Posseses sense of humor
c. Responds and speaks intelligenty
d. Demonstrates creativity
e. Practice good Listening Skills

4. Flexibility
a. Willing and able to accept a different work shift if necessary
b. Understand others point of view
c. Willing to try new ways of doing things, is not set in ways
d. Works well with guest and hotel staff, is a team player

5. Well Groomed Appearance
a. Dresses appropriately, meet property standards for wear and care of uniform

FO carrer :
BELLMAN==>TELEPHONE OPERATOR==>RECEPTIONIST==>FO SUPERVISOR==>ASST FOM==>FOM==>ROOM DIVISION MANAGER==>HOTEL RESIDENT MANAGER==> GENERAL MANAGER

Peluang Bisnis Untuk Anda